Thank you for supporting Miles Brownfield Racing! By purchasing our gear, you are directly helping Miles get to the track. Because we use a print-on-demand partner (Printify) to create our apparel, please review our specific policies below.
1. Shipping & Production Times
- Made to Order: Every item is printed specifically for you once you place your order.
- Production Time: It typically takes 2–5 business days to print and package your apparel.
- Shipping Time: Once printed, shipping usually takes an additional 3–7 business days within the USA.
- Tracking: You will receive an email with a tracking number the moment your gear heads out the door.
Note: During peak racing season or holidays, production times may be slightly longer. We appreciate your patience!
2. Returns & Exchanges
Because each item is custom-printed for you, we do not offer general returns or exchanges for:
- Choosing the wrong size.
- Change of heart or “buyer’s remorse.”
- Providing an incorrect shipping address.
Please check the Size Chart: We provide a size chart on every product page. Please double-check your measurements before ordering to ensure the perfect fit for the track!
3. Damaged or Defective Items
If there is an issue with your order, we want to make it right! If you receive an item that is damaged, defective, or the wrong design/size due to a printing error:
- Contact us at milesbrownfieldracing@gmail.com within 14 days of delivery.
- Include a clear photo of the damaged item and your order number.
- We will work with our printing partner to send you a free replacement immediately. No need to mail the damaged item back!
4. Lost Packages
If your tracking information shows “Delivered” but you haven’t received your package, please check with your local post office or neighbors first. If a package is deemed lost in transit (tracking has stopped moving for 10+ days), please contact us so we can investigate with Printify.
5. Customer Support
Have a question about an order? We’re a racing family and we’re here to help.
- Email: milesbrownfieldracing@gmail.com
- Response Time: We usually respond within 24 hours (unless we’re at the race track!).
Privacy and Cookies
Last Updated: January 15, 2026
At Miles Brownfield Racing, we value the support of our fans and customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from milesbrownfieldracing.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Identifiers: Name, billing address, shipping address, and email address.
- Payment Information: (Note: We do not store credit card numbers on our servers. All payments are processed through secure third-party providers like [Stripe/PayPal/Shopify Payments]).
- Order History: Details of the apparel or merchandise you have purchased.
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding your order.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to Miles’ upcoming races or new apparel releases (if you have opted-in to our newsletter).
3. Cookies & Tracking Technologies
We use “Cookies” to enhance your experience on our Site. Cookies are small data files that are placed on your device or computer.
- Functional Cookies: Necessary for the website to function, such as keeping items in your shopping cart.
- Analytics Cookies: We may use tools like Google Analytics to help us understand how our fans use the Site (e.g., which racing shirts are the most popular).
You can choose to disable cookies through your individual browser settings; however, this may affect your ability to use certain features of the shopping cart.
4. Sharing Your Personal Information
We share your Personal Information with third parties only to help us use your Personal Information as described above. For example:
- We use WooCommerce to power our online store.
- We use Google Analytics to help us understand how our customers shop.
- We may share your information to comply with applicable laws and regulations or to protect our rights.
5. Your Rights
If you are a resident of certain jurisdictions (such as California or the EU), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at milesbrownfieldracing@gmail.com or by mail using the details provided below:
Miles Brownfield Racing 630 Taylors Chapel Road, Sanford, NC, 27330